![]() In this case, you can use the HP PC hardware diagnostics UEFI on startup. Sometimes, however, Windows may fail to boot normally. How to Run the HP PC Hardware Diagnostics UEFI on Startup Then you also can check the failure ID from the Test Logs and try fixing the issue. Expand each hardware category and tick the component that you want to check, and click on Run.ģ. In the main menu, select Component Tests from the left panel.Ģ. How to Run HP PC Hardware Diagnostics Component Test:ġ. If the Extensive Test doesn’t still detect a hardware failure, you can try running the components tests. If any fails are detected, click on Troubleshoot to repair them or click on Yes to contact Customer Support. This process may take you a while and please wait for it to complete patiently.ģ. In the main interface, select System Tests from the left panel again and go to the System Extensive TestĢ. ![]() How to Run HP PC Hardware Diagnostics System Extensive Test:ġ. If no system component failures are detected, follow the guide below to run the Extensive test. The information can be found in Test Logs from the main interface. When you contact HP Customer Support, write down the failure ID and Product ID. If the problem cannot be fixed, click on Yes to contact HP Customer Support. If no problems are found, click on Run Once to run the 2 nd pass of this test.ĥ. If any component fails are found, you can click on Troubleshoot and follow the on-screen instructions to solve the problem. Wait for the process to complete and it will show test results for each component.Ĥ. Select System Tests from the left action panel, and then go to the System Fast Test tab and click on Run.ģ. Run the HP diagnostics tool Windows app to get into its main interface.Ģ. How to Run HP PC Hardware Diagnostics System Fast Test:ġ. You can cancel this process at any time by pressing the Esc key. The Fast test may take you 3 to 5 minutes and the Extensive test may take 2 hours depending on your system configuration. You cannot use your computer during these tests. So, you need to install it on an EFI partition or a USB drive. Install the HP PC Hardware Diagnostics UEFI VersionĪs mentioned above, the HP UEFI diagnostics tool works like bootable media when your system doesn’t boot. Alternatively, you can directly search for the HP diagnostics tool in Microsoft Store and then download/install it. Then it will open the Microsoft Store app and download and install this tool automatically. If your computer can boot normally, we recommend you download/install the HP PC hardware diagnostics Windows version.Ĭlick here to open the HP PC hardware diagnostics Windows download webpage and click on Get in Store app. Install the HP PC Hardware Diagnostics Windows Version Here you can choose the following download/install guide according to your needs. How to Download & Install HP PC Hardware DiagnosticsĪs mentioned above, the HP diagnostics tool comes in 2 versions – the Windows version and the UEFI version. ![]() The above 3 options are both available for HP hardware diagnostics Windows and UEFI versions, while the last option is only available for the UEFI version. It can be used to identify the root causes of the hardware issues.
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